EAS (Exchange Active Sync) helps allow the administrators to manage the mobile device. It helps connecting to the exchange server and synchronizing emails, calendars, schedule tasks, contact lists and mails. In addition to this, EAS server can also help IT people to improve security policies on the devices. Enabling the access to the iPhones, iPad and other smartphone devices, however it has its own limitations. The main question is how to avoid the limitation of Exchange Active Sync for ensuring mobile device management.
Multiple Device Support
Number of devices can be connected to the mailboxes but the main question arises of how to ensure complete control of which devices could be connected and which cannot. There are some of the ways by which devices like iPhone could be jail broken and even android phones could be rooted, if such devices are connected to the network, and then it poses a huge security risk. Such devices claim to have ensured Active Sync policy but they are not actually.
Using Mobile Device Inventory
One can create a mailbox by which user can easily connect to the number of devices. EAS consoles are not having any feature which can evaluate the registered or unregistered non-corporate device entering the boundaries. If one uses an optimized mobile device management, then there is a detailed report available for corporate and personal devices.
Management of inactive Devices
Managing the devices which are inactive is not easy. Even there is less chances of provision to view or remove such inactive devices.
Support for the Device Management Functions
EAS has supported for remote wipe for the devices. There would also be support for other type of device functions like Selective wiping, full wiping if required, locking of the device, allowed change of device passcodes and locating the device.
Web Mail Assessment
There is less or almost no support for delegating the other type of crucial administrative tasks to the other corporate people. Some of the key functions present limitations which are like device level auto quarantine is also not supported in the older version of exchange servers like 2003 and 2007.
However, there is always a requirement to support the delegation work of the administrative activities. Audit history of the actions performed on the devices is also not quite supportable in the latest EAS. There is a limitation of device and user group based on the device management policy.
There have been considerable numbers of limitation for the devices ranging from small to larger. This is not an issue for the small type of devices but as the device size grows, there has been a problem of expansion. Therefore it becomes even more important to have a comprehensive support and visibility, moreover it is also important to implement the Mobile Device Management solution which could also be a third party solution that can leverage the exchange management and reduce its limitations.